Shipping Policy

Welcome to Of-One, where we prioritise ensuring that your products reach you promptly and in impeccable condition. Our meticulously crafted shipping policy is tailored to offer you a seamless and stress-free shopping experience.

Shipping Rates:

Our shipping rates are determined by the weight, size, and destination of the items in your order. During checkout, you will be presented with various shipping options, each accompanied by estimated delivery times. You have the flexibility to choose between standard and expedited shipping. If you have any inquiries regarding shipping rates, please don't hesitate to reach out to us at hello@OfOne.uk.

Order Processing:

Rest assured, your orders are processed swiftly, typically within 1-2 business days of placement. Once your order is dispatched, you will receive a confirmation email. The majority of our customers receive their items within 3 working days.

Shipping Area:

Of-One currently extends its shipping services worldwide.

Delivery Time:

While we strive to maintain prompt delivery times, please be aware that shipping durations may fluctuate during holidays or peak periods. We, however, cannot be held accountable for delays caused by carriers or circumstances beyond our control. Should you require your order by a specific date, kindly contact us at hello@OfOne.uk, and we will make every effort to accommodate your request.

Lost or Stolen Packages:

Regrettably, we cannot assume responsibility for lost or stolen packages. Although we do not offer refunds or replacements in such cases, we provide an insured shipping option for your peace of mind. In the event of a missing package, we will collaborate with the shipping carrier to track and locate your shipment, working diligently to resolve the issue.

Special Shipping Requests:

For any special shipping requests you may have, please reach out to us at hello@OfOne.uk, and we will do our utmost to accommodate them.

Thank you for selecting Of-One for your shopping needs. We value your business and are eager to expedite your order promptly. Recognizing that shipping is a crucial aspect of your shopping journey, we remain dedicated to delivering exceptional service. If you have any queries or concerns, please feel free to contact us.